TERMS OF SERVICE

Effective Date: 1/1/2026

Last Updated: 1/1/2026


Introduction

Welcome to The END Solution Coaching. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.


1. Acceptance of Terms

By creating an account, making a purchase, or accessing our content, you:

Confirm that you are at least 18 years old

Agree to comply with these Terms and all applicable laws

Acknowledge that you have read our Privacy Policy

Accept full responsibility for your use of the Services

If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.


2. Description of Services

The END Solution Coaching provides:

Digital Products: Downloadable guides, courses, programs, and educational materials related to health, nutrition, emotional eating, and wellness coaching

Content: Articles, blog posts, recipes, and other informational content

Email Communications: Newsletters, marketing emails, and customer support

Services Are Subject to Change: We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice.


3. Account Registration

Creating an Account

To access certain features, you may need to create an account. You agree to:

Provide accurate, current, and complete information

Maintain and update your information as needed

Keep your password secure and confidential

Notify us immediately of any unauthorized access

Accept responsibility for all activities under your account

Account Security

You are responsible for maintaining the confidentiality of your login credentials. We are not liable for any loss or damage from unauthorized account access.


4. Purchases and Payments

Product Purchases

When you purchase a product from us:

You agree to pay all fees and charges at the prices in effect when you make the purchase

All prices are in U.S. Dollars unless otherwise stated

You authorize us to charge your payment method for the total amount

You are responsible for all taxes applicable to your purchase

Payment Processing

We use third-party payment processors (Stripe, PayPal, etc.) to process payments securely. By providing payment information, you represent that:

You are authorized to use the payment method

The information you provide is accurate and complete

You will pay all charges incurred

Order Confirmation

After completing a purchase, you will receive an order confirmation email with:

Details of your purchase

Download links or access instructions

Receipt for your records


5. Digital Product Delivery

Access to Products

Upon successful payment:

You will receive immediate access to digital products via email

Download links are typically sent within 5-10 minutes

Products are delivered via Google Drive or direct download links

You are responsible for downloading and saving products to your device

Access Issues

If you do not receive your product within 24 hours:

Check your spam/junk folder

Verify the email address used at checkout

Contact us at [email protected] for assistance


6. Intellectual Property Rights

Ownership

All content, materials, and products provided through our Services are owned by The END Solution Coaching and are protected by:

Copyright laws

Trademark laws

Intellectual property laws

This includes:

Text, graphics, images, logos

Course materials, guides, workbooks

Recipes, meal plans, templates

Videos, audio recordings

Software and design elements

License to Use

Upon purchase, we grant you a limited, non-exclusive, non-transferable, revocable license to:

Download and access purchased products for personal use only

Use materials for your own health and wellness journey

Print materials for your personal reference

Restrictions

You May NOT:

✗ Share, distribute, or resell our products

✗ Reproduce, modify, or create derivative works

✗ Upload products to file-sharing sites or torrent sites

✗ Use materials for commercial purposes

✗ Remove copyright or proprietary notices

✗ Teach, coach, or train others using our materials without permission

✗ Post our content publicly on social media, blogs, or websites

Violation of these restrictions may result in:

Immediate termination of your license

Legal action to recover damages

Criminal prosecution for copyright infringement


7. Prohibited Uses

You agree NOT to use our Services to:

Illegal Activity

Violate any local, state, national, or international law

Engage in fraudulent or deceptive practices

Impersonate any person or entity

Harmful Conduct

Harass, abuse, or harm others

Transmit viruses, malware, or harmful code

Attempt to gain unauthorized access to our systems

Interfere with the proper functioning of the Services

Unauthorized Use

Use automated systems (bots, scrapers) without permission

Reverse engineer or decompile our products

Remove or circumvent security features or access controls

Commercial Misuse

Resell, redistribute, or sublicense our products

Use our materials to create competing products

Use our content for commercial training or coaching without authorization

Violations may result in immediate termination of access and potential legal action.


8. User-Generated Content

Content You Submit

If you submit content to us (testimonials, reviews, comments, questions):

You grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display that content

You represent that you own or have rights to the content

You agree that we may use your content for marketing purposes

You waive any moral rights in the content

We May Remove Content

We reserve the right to remove any user-generated content that:

Violates these Terms

Is offensive, inappropriate, or harmful

Infringes on intellectual property rights

Contains false or misleading information


9. Medical and Health Disclaimers

Not Medical Advice

IMPORTANT: Our Services provide general health, nutrition, and wellness information for educational purposes only.

Our products and services are NOT:

✗ Medical advice, diagnosis, or treatment

✗ A substitute for professional medical care

✗ Intended to diagnose, treat, cure, or prevent any disease

✗ Supervised medical or psychological treatment

Consult Healthcare Professionals

Before starting any new nutrition or wellness program:

Consult your physician or healthcare provider

Discuss your individual health needs and conditions

Obtain approval for dietary changes, especially if you have:Diabetes or blood sugar regulation issuesHeart disease or cardiovascular conditionsEating disorders or history of disordered eatingFood allergies or intolerancesAre pregnant or nursingAre taking medicationsHave any chronic health conditions

Individual Results Vary

Results mentioned in our materials are not typical and cannot be guaranteed

Your results will depend on many factors including genetics, health status, consistency, and individual circumstances

Testimonials represent individual experiences and may not reflect typical results

Licensed Therapist Clarification

While Erika Delco is a Licensed Clinical Social Worker (LCSW):

The products and programs sold through this website are educational and coaching services, NOT therapy services

No therapist-client relationship is created through the purchase or use of these products

If you need mental health treatment, please seek appropriate professional care


10. Assumption of Risk

By using our Services, you acknowledge and accept that:

Personal Responsibility

You are solely responsible for your health and wellness decisions

You assume all risks associated with implementing any information or recommendations

You will seek professional medical advice before making significant health changes

No Guarantees

We make no guarantees about specific results or outcomes

Individual results vary significantly

Success depends on your effort, consistency, and individual circumstances

Release of Liability

You release The END Solution Coaching, Erika Delco, and all affiliates from any claims, damages, or losses arising from:

Your use of our Services or products

Implementation of any information or recommendations

Any health-related decisions you make


11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

No Warranties

OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Warranties of merchantability

Fitness for a particular purpose

Non-infringement

Accuracy, completeness, or reliability of content

Limitation of Damages

THE END SOLUTION COACHING, ERIKA DELCO, AND ALL AFFILIATES SHALL NOT BE LIABLE FOR ANY:

Indirect, incidental, special, or consequential damages

Loss of profits, revenue, data, or use

Personal injury or property damage

Damages arising from your use or inability to use the Services

MAXIMUM LIABILITY: In no event shall our total liability exceed the amount you paid for the specific product or service giving rise to the claim.

Exceptions

Some jurisdictions do not allow limitations on certain warranties or damages. In such jurisdictions, our liability will be limited to the fullest extent permitted by law.


12. Indemnification

You agree to indemnify, defend, and hold harmless The END Solution Coaching, Erika Delco, and all affiliates, employees, and partners from any:

Claims, demands, or lawsuits

Damages, losses, or expenses (including legal fees)

Arising from or related to:Your use of the ServicesYour violation of these TermsYour violation of any third-party rightsYour misuse or distribution of our intellectual property


13. Termination

Your Right to Terminate

You may stop using our Services at any time. To close your account, contact us at [email protected]

Our Right to Terminate

We reserve the right to:

Suspend or terminate your access immediately

Refuse service to anyone at any time

Remove or disable access to any content

Reasons for Termination:

Violation of these Terms

Fraudulent activity or abuse

Sharing or distributing our products

Requesting excessive refunds

Abusive behavior toward our team

Effect of Termination

Upon termination:

Your right to access and use the Services ends immediately

You must cease all use of our products and materials

You must delete all downloaded materials

Refunds will not be issued for terminated accounts (unless required by law)

Provisions that should survive termination (intellectual property, disclaimers, liability limitations) will remain in effect


14. Governing Law and Disputes

Governing Law

These Terms are governed by the laws of the State of [Your State], United States, without regard to conflict of law provisions.

Dispute Resolution

Informal Resolution

Before filing any formal claim, you agree to:

Contact us at [email protected] to describe the issue

Allow us 30 days to attempt to resolve the dispute informally

Negotiate in good faith toward a resolution

Binding Arbitration

If informal resolution fails, you agree that disputes will be resolved through binding arbitration rather than in court, except that:

You may assert claims in small claims court if they qualify

Either party may seek injunctive relief in court for intellectual property violations

Arbitration Rules:

Conducted by the American Arbitration Association (AAA)

Under the AAA Consumer Arbitration Rules

Arbitrator's decision is final and binding

Judgment may be entered in any court with jurisdiction

Arbitration Costs:

Each party pays their own attorney fees

Other costs determined by arbitration rules

We will reimburse your filing fee if your claim is $75 or less

Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES ONLY ON AN INDIVIDUAL BASIS.

You waive any right to:

Participate in a class action lawsuit

Join a class arbitration

Act as a representative in any collective action

Jurisdiction and Venue

For any disputes not subject to arbitration, you agree to the exclusive jurisdiction and venue of the courts located in Suffolk County, NY.


15 Modifications to Terms

Right to Modify

We reserve the right to modify these Terms at any time. When we make changes:

We will update the "Last Updated" date

We will post the revised Terms on our website

For material changes, we will provide notice via email or website notification

Your Acceptance

Continued use of our Services after changes take effect constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms:

You must stop using our Services

Contact us for a refund if you purchased a product within 30 days


16. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The END Solution Coaching.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control (natural disasters, pandemics, government actions, etc.).

Survival

Provisions that should reasonably survive termination (intellectual property, disclaimers, liability limitations, indemnification) will continue to apply.

Headings

Section headings are for convenience only and do not affect interpretation.

Language

These Terms are written in English. Any translations are for convenience only. The English version controls in case of conflicts.


17. Contact Information

If you have questions about these Terms, please contact us:

The END Solution Coaching
Erika Delco

Email: [email protected]

Website: www.erikadelcocoaching.com
Address: 73 Old Post Road, Setauket, NY 11733

Customer Support Hours: We respond within 24-48 hours


18. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT:

You have read and understood these Terms of Service

You have read and understood our Privacy Policy

You agree to be bound by these Terms

You understand the limitations and disclaimers

You accept full responsibility for your use of our Services

You understand this is not medical advice or treatment


Last Updated: 1/1/2026

Effective Date: 1/1/2026


These Terms of Service were created for The END Solution Coaching. All rights reserved.